In March 2020, when hospitals and even GP clinics emptied and large numbers of people ‘saw’ their doctors over the phone or internet and had their prescriptions applied for and dispatched electronically, it was possible the healthcare system touched on its long-promised future.
Governments, medical professionals, health systems academics and economists globally have debated and made relatively small steps over decades at implementing services that are customer-centric, more accessible and delivered by new technologies.
How to put more control over how we access health services into our own hands and via broadband connections into the closest towns and regional centres?